Your tracking number is usually available 7–14 days after placing your order. Check confirmation emails from support@almagems.com for your order number and tracking link.

If you cannot find the email, check your Promotions or Spam folders.

Still need help? Contact us.

Orders are automatically processed within 2 hours of order confirmation. Contact us as soon as possible for changes or cancellations. Requests after 2 hours may not be accommodated.

After checkout you will receive an order confirmation email. We process orders about 2 hours after payment. Processing usually takes 5–7 business days. Once shipped, you will receive tracking updates by email. Some orders may ship in multiple parcels.

Standard shipments are usually delivered within 7–15 business days from the ship date.