Experience the art of personal touch with our customization service. 

Simple Steps to Your Personalized Handbag

1. Buy a product from our collections that fits your style.
2. Reply to our order confirmation email with "I want to customize this" including the name/text and at least 3 pictures of a person you'd like featured.
3. We'll send you an invoice for the customization fee (US$59.95).
4. Our experts will meticulously create your bag with the personal details you've provided.

Please Note:

• This bespoke service may add an additional 3-5 days to the handling time of your original order. By selecting this service, you acknowledge and accept this timeframe.
• Customization requests must be sent within 24 hours of your original purchase. After 24 hours, we will proceed with your order using the original artwork.

Get your exclusive product today. Tailored just for you, no second piece exists. 

If you have any questions about our products or would like to discuss a custom design, please do not hesitate to contact us.

Our customer service team is available to assist you and provide you with the information you need:

Contact information

Our customer service team is available to assist you and provide you with the information you need:

Email: support@almagems.com

USA Office Address: 1942 Broadway St. , Boulder Colorado 80302, United States

Working Hours: Monday – Friday (8:30 AM – 5:30 PM) (GMT-5)

International Contact Information:

TOP GEM LIMITED

Hong Kong Office Address: UNIT 1603, 16TH F, THE L.PLAZA, 367 - 375 QUEEN'S RD CENTRAL, SHEUNG WAN, HONG KONG