Private Custom Service



 


 

Experience the art of personal touch with our customization service. 

Simple Steps to Your Personalized Handbag

  1. Buy a product from our collections that fits your style.
  2. Reply to our order confirmation email with "I want to customize this" including the name/text and at least 3 pictures of a person you'd like featured.
  3. We'll send you an invoice for the customization fee (US$59.95).
  4. Our experts will meticulously create your bag with the personal details you've provided.

 

    Please Note:

    • This bespoke service may add an additional 3-5 days to the handling time of your original order. By selecting this service, you acknowledge and accept this timeframe.
    • Customization requests must be sent within 24 hours of your original purchase. After 24 hours, we will proceed with your order using the original artwork.

    Get your exclusive product today. Tailored just for you, no second piece exists. 

    If you have any questions about our products or would like to discuss a custom design, please do not hesitate to contact us.

    Our customer service team is available to assist you and provide you with the information you need:

    Contact information

    Our customer service team is available to assist you and provide you with the information you need:

    Email: support@almagems.com

    USA Office Address: 1942 Broadway St. , Boulder Colorado 80302, United States

    Working Hours: Monday – Friday (8:30 AM – 5:30 PM) (GMT-5)

     

    International Contact Information:

    TOP GEM LIMITED

    Hong Kong Office Address: UNIT 1603, 16TH F, THE L.PLAZA, 367 - 375 QUEEN'S RD CENTRAL, SHEUNG WAN, HONG KONG

    Based on 1956 reviews
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    It was awesome thank you so much

    Highly recommend!

    That's exactly what I expected. Great quality workmanship and high quality leather. Definitely will be purchasing more items.

    I bought this for my bff

    Great quality item. Looks beautifully handmade and very high quality leather. Can't wait to give this gift.

    Beautiful product

    This bag tag was beautifully made with such care!! It was exactly as described, the artist did a wonderful job painting my beautiful boy. Thank you so much!! I love it

    It's beyond beautiful! I am obsessed with it. The quality is great too!!

    love it

    gorgeous!!!! gorgeous!!!! gorgeous!!!! gorgeous!!!! gorgeous!!!!

    My husband loves his shirt and he’s gotten so many comments on it! He proudly showed it off!

    Great gift for Father’s Day.

    Husband got a kick out of this and has worn it many times while golfing

    He loves it

    The shirt is so cute! Faces are clear also

    Its amazing!

    Looks Just as I imagined it would look! :)

    This product is great quality and I received it quickly!

    I brought this to the pool and received tons of compliments.

    The colors popped, the material was great, and the bag was big enough for towels and snacks.

    I love this beach bag! The canvas feels durable, the stitching is precise, and having my pups name on it makes it feel totally custom.

    Cute

    We were so excited to receive this ornament, and it did not disappoint! The quality is fantastic.

    A beautiful tribute that keeps my dad close. This has become a daily reminder of my dad's love and strength. It’s such a special way to feel close to him.

    This is a great gift for my best friend with her father’s picture on it!!

    This night light is amazing! My granddaughter keeps it on her bedside table. Great purchase!

    I bought this ornament for my son and new daughter-in-law. It turned out even better than I expected! Absolutely stunning! We all love it!